Who We Are
Based on the Sunshine Coast in Queensland, we were one of the first online chocolate, lolly and confectionery stores in Australia.
We were also one of the first retailers to sell confectionery directly to the public in bulk formats, as opposed to individual units.
We were one of the first businesses as well to sell American Confectionery online. And we believe, we were one of the first to offer a free postage option too.
Originally operating out of a shopfront in Mooloolaba (hence the company name – a play on words) that sold around 200 products, the business has steadily grown over the last decade.
Now we offer over 1500 products from more than 25 countries around the world. A figure that increases every day as we add more and more products to our website.
Moo-Lolly-Bar is a little different from other online retailers.
Unlike some of our competitors we are a small, family run independent business. Run by one person, Spencer, the owner of the business – who will always be your point of contact.
Now purely online, we have built our business on the back of a strong Guarantee and a simple philosophy.
That is to provide our customers with world class service and high quality, value-for-money confectionery products. Every time. All the time.
Unfortunately we don’t have buying power of the ‘big boys’ we are trying to compete with. Which is why they can offer cheaper prices than us.
It is also why we don’t have stock on hand.
Rather we operate on an ‘order-in’ basis which means we only order products from our suppliers when we receive an order from a customer.
This model enables us to provide our customers with products that have as long a run in to their ‘Best Before’ date as possible. (Usually 12-18 months, depending on the product).
This is one of the main reasons you should buy online from Moo-Lolly-Bar. Here are 20 more.
We have some very loyal customers at Moo-Lolly-Bar. Many of which have been buying online from us for over 5 years.
In general our customers are those people who want to support small business in Australia.
They appreciate presentation and attention to details. They also love the little things we do that makes them feel special as a consumer.
As well as buying their favourite chocolates or lollies in bulk for their own consumption, many of our customers buy confectionery for a Lolly Buffet at a wedding or event.